Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days. We will be happy to answer your questions.
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Have questions ? We have answers !
How do I track my order?
When your order is shipped from our warehouse, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.
Why is my order delayed?
Due to an influx of orders, you may experience shipping delays.
What if the item I want is out of stock?
During our sale, products sell out fast! But don't despair. If the item you're looking for is out of stock, keep checking back. We're always updating and restocking our site with your faves!
How do I return my order?
Lush wants you to be happy with your purchase. If you wish to return a product, please contact Customer Care to obtain a return authorization and receive further instructions. More information on Refund Policy
Can I change my address after my order has been placed?
Reach out to our Customer Care team immediately. We'll make every effort to change the address information as long as your order has not yet been processed or shipped.
Who does Sedumbliss ship with?
We ship our packages via UPS, Fedex or USPS
Who do I contact if I'm having technical difficulties with the website?
If you are having difficulty placing an order online, or experiencing other problems with the website, contact Customer Care.
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